Find out everything about ZenyPass

Getting started

  • What is ZenyPass? What is the benefit of using a password manager?

    What is ZenyPass? What is the benefit of using a password manager?

    ZenyPass is a password manager. It is a web application that allows

    • to store and protect your passwords in a secure and personal environment
    • Connect to all your sites more easily

    By using ZenyPass, you will only have one password to remember, the one you set yourself to access ZenyPass.

    In addition, ZenyPass also allows you to strengthen access to your data and accounts online, allowing you to easily follow an essential online security principle: use different and complex passwords for each of your accounts.

    This is essential since in case one of your accounts is hacked, re-using the same password everywhere poses a risk of very rapid spread of this hacking to all of your accounts and data. A different password for each site avoids this propagation.

    But without a password manager like ZenyPass, this principle is very complicated to apply, since complex passwords are impossible to remember, and complicated to type.

    ZenyPass is therefore a simpler, safer and faster way to connect to your Internet accounts.

  • Isn't it risky to log all my passwords in ZenyPass?

    Isn't it risky to log all my passwords in ZenyPass?

    No, it's much safer than any other way to manage your passwords.

    • Your data saved in ZenyPass is protected in personal digital safes, which benefit from state of the art security systems.
    • Your data is only accessible by you: without your ZenyPass password, which only you know, it is impossible to read your data, even for ZenyPass administrators.
    • All your personal data stored in ZenyPass (your usernames, passwords ...) are encrypted (that is to say transformed into an unreadable string of characters) by your devices, before passing over the Internet to synchronize With our servers. This data can only be deciphered on your devices, thanks to your ZenyPass password. This means that your data, even if intercepted on the Internet by hackers, would be illegible, indecipherable, and therefore unusable.
    • Your primary password is not the only key needed to decipher your personal data. If it was used on a device that you did not previously authorized to access to your account, it would not allow access to your data.
  • Why trust ZenyPass specifically?

    Why trust ZenyPass specifically?

    For many reasons:

    • Your data is totally private: the only way to access your personal data is to connect to your ZenyPass account, with your ZenyPass password (which only you know and which is never transmitted on our servers), from one of the devices you have previously authenticated. Even the administrators of ZenyPass nave no way to see what you have saved in your account (ZenyPass is a so-called "zero-knowledge" solution).
    • ZenyWay, the company behind ZenyPass, is a French company, which hosts user data on servers located in Europe. Those data are therefore subject to European legislation. ZenyPass is also one of the password managers referenced by the French CNIL ("“Commission Nationale Informatique et Libertés”").
    • ZenyPass is an open source application, which means that the software code is freely available on the Internet. This is the guarantee that whatever we explain about our security systems, or about the confidentiality of users' data, can be reviewed and confirmed by any software expert, and in full independence. In addition, an "open source" application can benefit from the "open source community" for technological watch or warnings on new threats.
  • Who is ZenyPass made for?

    Who is ZenyPass made for?

    ZenyPass is made for all! We all need a reliable and secure solution today, to manage our many login credentials to websites.

    For those who are not comfortable with new technologies, ZenyPass is a turnkey solution that allows to manage their credentials in a secure way, without any technical knowledge. It works with any computer and any recent phone, as soon as they have a browser to surf the Web.

    For those instead who are familiar with current technologies, ZenyPass is a solution at the forefront of the latest technology in digital security. ZenyPass is especially distributed under an open source license, for full transparency, and to benefit from the expertise of the open source community. ZenyPass is a web application, it works on all platforms, including Linux computers. The source code of the application is available on github.

    For business professionals who have to cope with many different login credentials to access different sites of their company, their partners, or their clients, ZenyPass is also a solution, allowing both to use stronger passwords to better protect their data, but also to increase productivity by connecting faster. Moreover, since ZenyPass does not require any software installation, it is usable even by users who do not have administrator rights to install new applications on their company computer.

    And finally, for companies or administrations, in order to better protect access to services and internal databases, ZenyPass helps to accompany a transition to more strengthened requirements for password complexity, to better protect access to personal data held by the company, in particular in the context of the new European regulations (GDPR). And since ZenyPass is "open source", companies can ensure that no data stored in ZenyPass is accessible on our servers (ZenyPass is a zero-knowledge cloud solution).

  • What does ZenyPass look like?

    What does ZenyPass look like?

    You can see a few screenshots of ZenyPass on the page features of this site.

    But the best is still to try it ! Creating a ZenyPass account is free, and allows you to manage your first passwords, without limited trial period, without any limitation of functionality, and without any commitment (no credit card needed, ...).

Access and system requirements

  • How do I access ZenyPass? Should I install something?

    How do I access ZenyPass? Should I install something?

    ZenyPass can be accessed directly from the application's web page my.zenypass.com. There is nothing to install to create an account, just give a contact email address, a password, and approve the general conditions of use.

    It's as simple as creating an Amazon or a Facebook account !

  • On which devices can ZenyPass be used?

    On which devices can ZenyPass be used?

    ZenyPass works on all types of computers, tablets and smartphones, regardless of their operating system: Windows, Mac OS X, Linux, Android (from Lollipop version 5), iOS (from version 10). ZenyPass works directly in the web browsers of these devices, and is in particular compatible with Chrome, Safari, Firefox, Opera, ...

    ZenyPass is currently not compatible with Internet Explorer and Microsoft Edge.

  • Is ZenyPass available on iOS? Android?

    Is ZenyPass available on iOS? Android?

    ZenyPass can be used on iOS and Android smartphones and tablets. There is no need for a specific application, so ZenyPass is not currently available in the AppStore or the Google Play Store. But ZenyPass runs on iOS and Android directly from the web browsers of these devices (Chrome, Safari, Firefox, ...), in the same way as from a computer.

    It's even possible to add a ZenyPass icon on your phone's home screen, to access ZenyPass as if it were an application.

    On iOS:

    • open Safari
    • go to http : //my.zenypass.com? email = your_email_address_zenypass (use this full address allows automatically fills in your email address on the login page)
    • click on the share icon at the bottom of the screen (the one with the upward-facing arrow)
    • scroll right and tap "Add to home screen"
    • Call it ZenyPass and click Add.

    On Android:

    • open Chrome
    • go to http : //my.zenypass.com? email = your_email_address_zenypass (use this full address allows automatically fills in your email address on the login page)
    • open the menu (the three points at the top right of the page)
    • select "Add to home screen"
    • Call it ZenyPass and click Add.

    The ZenyPass icon appears on your screen. Taping it opens ZenyPass, with your email address prefilled.

  • How can I create my account?

    How can I create my account?

    Creating a ZenyPass account does not require any installation, and is as fast as creating an Amazon, or a Facebook account.

    • Click on "Sign in" in the menu at the top right of this page, or go directly to the application page: my.zenypass.com.
    • Click on "Create an account" under the form.
    • Enter an email address.
    • Choose a new ZenyPass password, and enter it twice.
    • Click on "Create an account"
    • Approve the General terms and Conditions of Use.

    You will then receive an email asking you to validate your email address (if you do not receive it, check if it is not in your junk folder).

    • Validate your email

    Your account is created.

    Do not forget your ZenyPass password: it is mandatory to access your account, only you know it, and for security and privacy reasons, we do not know it and we do not have access to it. It is therefore not possible to reset it.

  • How can I connect to my account?

    How can I connect to my account?

    Click on "Sign in" in the menu at the top right of this page, or go directly to the application page: my.zenypass.com.

    Fill in your email address and ZenyPass password, and click on "Login".

  • Can I connect to ZenyPass from multiple devices?

    Can I connect to ZenyPass from multiple devices?

    Yes, you can use ZenyPass from as many devices as you want, even with the free version of ZenyPass. All your data is automatically synchronized across all your devices.

    However, for security reasons, your agreement is required to add a new device to the list of devices allowed to use your ZenyPass account.

    For information on this agreement process, see question How can I grant a new device or browser authorization to access my account?

    For safety reasons, we strongly recommend that you never authorize a public device (a computer in a hotel, ...) to access your account.

  • Can I connect to ZenyPass from different web browser of the same device?

    Can I connect to ZenyPass from different web browser of the same device?

    Yes, you can use ZenyPass from as many compatible browsers as you want, on the same device.

    However, for security reasons, your agreement is requested to log in from a new browser. To allow a new browser to use your ZenyPass account, follow the same procedure as for adding a new device.

  • How many devices can I use?

    How many devices can I use?

    As many as you want. There is no limit to the number of devices you can use. However, we recommend that you allow access to ZenyPass only to devices that you own, and not to public devices (computer in a hotel, ...).

Features

Security and data privacy

  • What is the general security principle of ZenyPass?

    What is the general security principle of ZenyPass?

    ZenyPass is a "cloud" solution for storing encrypted data (ie data transformed into an illegible sequence of characters).

    Data encryption is done directly on users' devices. Thus, no readable and exploitable data is never transmitted on the Internet, and is never stored on our servers. This is called end-to-end encryption.

    Moreover, only users have the means to decipher their own data. Their ZenyPass password is used to create the keys to decipher their data, and since they are the only ones to know their password, they are the only ones able to read their data. Even ZenyPass administrators have no access to the users' passwords, and thus no access to their data. This is a zero-knowledge solution.

  • How safe is it to use ZenyPass? Is there not a risk in putting all my credentials in the same place?

    How safe is it to use ZenyPass? Is there not a risk in putting all my credentials in the same place?

    ZenyPass is actuall the best way to secure passwords, and it is much safer than using a handful of vulnerable passwords and derivatives for most of your accounts!

    With ZenyPass, you can easily use complex, and different passwords for each website. This is an essential principle of security on the internet.

    Also, your master password is your best kept secret: ZenyPass administrators never, ever have access to it, it is never, ever stored anywhere, and it never, ever goes online.

    Finally, your master password alone is not sufficient to retrieve any of your data: access to a device you have specifically authorized is also required!

    Hence, securing all your accounts requires more than just the ZenyPass master password, and ultimately, ZenyPass effectively empowers you with a significantly improved security level.

  • What makes the ZenyPass password different?

    What makes the ZenyPass password different?

    The ZenyPass password is the password that allows you to access your account.

    But unlike other passwords you use to log in to other Internet accounts, the ZenyPass password never travels online: it is able to log you in without going through our servers.

    This is important, since the fact that it is never transmitted online means that it can never be intercepted by hackers.

    It is also a password that even ZenyPass administrators can not access.

    Finally, this ZenyPass password is also one of the keys necessary to decipher the personal data that you logged into ZenyPass. Without this password, you data are indecipherable, they look like an unreadable sequence of characters with no meaning.

    One of the consequences of these features is that this password can not be reset, without also resetting the data that you have entrusted to ZenyPass. It is a question of security and confidentiality. It is therefore important to remember your ZenyPass password (but it is now the only one you still have to remember).

  • Do ZenyPass administrators have access to my credentials?

    Do ZenyPass administrators have access to my credentials?

    No, ZenyPass administrators can not access your credentials or any data stored in ZenyPass. Access to both your main ZenyPass password and at least one of your devices would be required to retrieve any of your passwords, and they obviously do not have access to any of these.

    Only you hold the keys necessary to access your data.

  • What if my master password is stolen? Are all my passwords compromised?

    What if my master password is stolen? Are all my passwords compromised?

    While you are responsible for making sure your master password is not shared with anyone, or doesn't get stolen, ZenyPass provides extra levels of protection.

    Your master password provides access to your account data only from your authorized devices. Therefore, knowing your master password would not be enough for a malicious attacker to retrieve your data.

  • Where are the ZenyPass servers located?

    Where are the ZenyPass servers located?

    The ZenyPass servers are hosted by Digital Ocean, and are located in Frankfurt, Germany. Your data is therefore subject to European regulations in terms of data protection and privacy.

  • What are the consequences for my data if the servers used by ZenyPass are hacked?

    What are the consequences for my data if the servers used by ZenyPass are hacked?

    If despite all the precautions taken upfront, the servers used by ZenyPass were hacked, only encrypted data would be stolen. No readable data would be intercepted.

    The keys to decipher this data are not stored on the servers. Given the different levels of encryption used, the stolen data would therefore be unusable.

    Your data therefore remains safe. A hacking of our servers would therefore have no direct consequences for our users.

  • Since even major websites are victims of high profile breaches, how can ZenyPass help me protect my accounts?

    Since even major websites are victims of high profile breaches, how can ZenyPass help me protect my accounts?

    Even in cases of massive data theft, ZenyPass allows you to better protect yourself, for three main reasons:

    1. ZenyPass helps to isolate the risks to the only breached site. If the password hacked is only used on one site, your other accounts remain secure. ZenyPass makes it easy to use unique passwords for each account, and thus reduces the risk of contagion of a data theft to your other accounts.

    2. ZenyPass helps prevent decryption of your password. If the hacked site uses sufficient encryption techniques to protect its users' passwords, it will be extremely difficult and time consuming, or impossible, to decipher a strong password, while simple passwords, such as 123456, or a date of birth, or a word from the dictionary, will be decrypted by the hackers very quickly. By using strong passwords, your accounts remain better protected even in the event of a hacking.

    3. ZenyPass allows you to identify all accounts whose security is corrupted. When your identifiers have been stolen, you must not only change the password of the breached website, but also the password of all accounts that use this password. With all your passwords secured in ZenyPass, you can easily see all the sites affected, and therefore take rapid action to stop any impact on those sites.

Purchases

  • How much does ZenyPass cost?

    How much does ZenyPass cost?

    ZenyPass is totally free, non binding, without limitation of functionality, to manage your first login credentials.

    Beyond this threshold of credentials included in your free account, you can add more according to your needs in two ways:

    • A la carte: add storage for additional passwords, at your own pace, as many times as you want. Pay just once, there is no subscription. Once purchased, you can use these additional storage spaces forever.
    • ZenyPass Premium: never worry again about the management of your passwords. ZenyPass Premium grants you unlimited access, with an unlimited number of credentials you can store.
  • Is there any special offer currently?

    Is there any special offer currently?

    Yes, for ZenyPass launch, you can benefit from special offers !

    • By creating your account today (limited time offer), it will automatically include storage for 15 websites and credentials, instead of 5 !

    • To purchase extra storage space "A la carte", special prices apply:

      • storage for 1 extra credential at 0,99 € instead of 1,49 €
      • storage for 5 extra credentials at 3,49 € instead of 4,99 €
      • storage for more than 5 extra credentials: 0,69 € / credential instead of 0,99 €.
    • For unlimited storage, ZenyPass Premium is at 49 € instead of 69 €

Technical Zone